Delete your data

Pluto Ads connects to Meta when a workspace admin logs in with Facebook. There are three ways to end that connection and remove the Meta data we hold about you.

Disconnect in Pluto Ads

Workspace admins and owners can disconnect Meta at any time:

1. Open Integrations.
2. Open the menu next to Sync now and select Disconnect.
3. Confirm.

We revoke Pluto Ads’ access in Meta when Meta allows it, delete the stored access token and stop syncing. Launches and the ad accounts, Pages and campaigns already synced stay in the workspace.

Remove Pluto Ads in your Facebook settings

In Facebook, open your settings and remove Pluto Ads under Business integrations or Apps and websites. Facebook’s Help Center explains the steps for business integrations and for apps and games.

When you remove Pluto Ads, Meta tells us, and every workspace you connected is disconnected and its access token deleted. If you also ask Facebook to have Pluto Ads delete your data, we delete your access token and connection details (your Meta user ID, your name and the permissions you granted) in every workspace. Facebook then shows you a confirmation code and a link to the status of your request.

Email us

To delete other data, such as ad accounts, Pages, campaigns and launches synced into a workspace, or your Pluto Ads account, email privacy@plutoads.ai from the address you sign in with. Include your confirmation code if Facebook gave you one.